Shipping Overview

Valqoria offers shipping to available destinations shown at checkout. Shipping costs, delivery options, and estimated delivery times may vary depending on your location, order value, selected shipping method, carrier availability, and customs processing.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Processing time does not include weekends or public holidays.

Processing may take longer during high-volume sale periods, holidays, new product launches, or if additional order verification is required.

2. Estimated Delivery Time

Estimated delivery time is generally 7–15 business days after your order has been shipped.

Actual delivery time may vary depending on your destination, shipping carrier, customs clearance, local delivery service, weather conditions, holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase. The final shipping fee may depend on your delivery address, order value, selected shipping method, and available promotions.

Free shipping may be available for eligible orders or special promotions when clearly displayed on our website or at checkout.

4. Shipping Destinations

We ship to available countries and regions shown at checkout. If your address cannot be selected at checkout, shipping may not currently be available to your location.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking information may take a few days to update after the package has been handed to the carrier. If your tracking has not updated for an extended period, please contact us for assistance.

6. Customs, Duties & Taxes

Depending on your country or region, your order may be subject to customs duties, import taxes, VAT, or local handling fees. These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

7. Shipping Delays

Shipping delays may occur due to customs inspections, carrier delays, incorrect addresses, public holidays, severe weather, high order volume, or other circumstances beyond our control. Delivery estimates are not guaranteed delivery dates.

8. Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order. Valqoria is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout.

9. Lost or Missing Packages

If your package is marked as delivered but you have not received it, please check with your local carrier, neighbors, household members, building reception, or delivery location first.

If you still cannot locate your package, please contact us with your order number and tracking information so we can help review the issue.

10. Split Shipments

If your order includes multiple items, they may be shipped separately depending on stock availability, warehouse processing, or shipping method. You may receive more than one tracking number for the same order.

11. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, packed, or shipped, we may not be able to make changes or cancel it.

Need Help With Shipping?

If you have any questions about your order, delivery, or tracking information, please contact our customer support team.

Email: voskowskycupstid85@outlook.com

Store Address: 9 Rue Marcel Dubourg, 02110, France